:root{--bg: #f7f6f3;--surface: #ffffff;--surface-2: #f2f0eb;--border: #e4e1d9;--text: #1d1b16;--muted: #6b6659;--gold: #b7791f;--gold-600: #975a16;--gold-50: #fdf6e7;--green: #2f855a;--green-50: #e9f6ef;--red: #c53030;--red-50: #fdecec;--blue: #2b6cb0;--blue-50: #e8f1fb;--navy: #1f2a37;--radius: 12px;--shadow: 0 1px 2px rgba(20, 16, 8, .05), 0 2px 8px rgba(20, 16, 8, .04);font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif;color:var(--text);background:var(--bg);font-size:15px;line-height:1.45}*{box-sizing:border-box}body{margin:0;background:var(--bg)}h1,h2,h3{margin:0 0 8px;line-height:1.2}h1{font-size:1.6rem}h2{font-size:1.1rem}h3{font-size:.95rem;margin-top:16px}a{color:var(--gold-600);text-decoration:none}a:hover{text-decoration:underline}p{margin:0 0 8px}input,select,textarea{font:inherit;font-size:16px;color:inherit;width:100%;padding:9px 11px;border:1px solid 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button.active{background:var(--surface);color:var(--text);box-shadow:var(--shadow)}.segmented.tabs{margin-bottom:16px}.table{width:100%;border-collapse:collapse}.table th{text-align:left;font-size:.78rem;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);padding:10px 14px;background:var(--surface-2);font-weight:600}.table td{padding:10px 14px;border-top:1px solid var(--border);font-size:.9rem}.table tr.clickable{cursor:pointer}.table tr.clickable:hover td{background:#fbfaf7}.kanban{display:flex;gap:12px;overflow-x:auto;padding-bottom:12px;align-items:flex-start}.kanban-col{background:var(--surface-2);border-radius:var(--radius);padding:10px;min-width:250px;width:250px;flex-shrink:0;min-height:200px;display:flex;flex-direction:column;gap:8px}.kanban-head{display:flex;justify-content:space-between;font-weight:600;font-size:.9rem;padding:2px 4px 6px}.kanban-card{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:10px 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.bubble-text{background:var(--gold);color:#fff;border-bottom-right-radius:4px}.bubble-meta{font-size:.72rem;color:var(--muted)}.convo-foot{border-top:1px solid var(--border);padding:12px 16px;display:flex;flex-direction:column;gap:8px}.convo-foot .btn{align-self:stretch}.quick{display:flex;gap:6px;overflow-x:auto;padding-bottom:2px}.quick .chip{white-space:nowrap}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#14100873;display:grid;place-items:center;z-index:50;padding:16px}.modal{background:var(--surface);border-radius:14px;width:min(480px,100%);max-height:90vh;max-height:90dvh;display:flex;flex-direction:column;box-shadow:0 20px 60px #00000040}.modal.wide{width:min(720px,100%)}.modal-head{display:flex;justify-content:space-between;align-items:center;padding:16px 20px;border-bottom:1px solid var(--border)}.modal-head 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16px}.modal-body{padding:16px 16px calc(16px + env(safe-area-inset-bottom))}.page-header h1{font-size:1.4rem}}body.modal-open{overflow:hidden}html{-webkit-text-size-adjust:100%}.pc-page{--brand: #B7791F;min-height:100vh;min-height:100dvh;height:100vh;height:100dvh;display:flex;flex-direction:column;background:#f7f6f3;max-width:640px;margin:0 auto}.pc-page.in-frame{max-width:none}@media(min-width:680px){.pc-page:not(.in-frame){border-left:1px solid var(--border);border-right:1px solid var(--border)}}.pc-header{display:flex;align-items:center;gap:12px;padding:14px 16px;background:var(--brand);color:#fff;flex-shrink:0;padding-top:calc(14px + env(safe-area-inset-top))}.pc-logo{width:38px;height:38px;border-radius:50%;background:#ffffff38;display:grid;place-items:center;font-weight:700;font-size:1.05rem;flex-shrink:0}.pc-title{font-weight:700;font-size:1.02rem}.pc-sub{font-size:.8rem;opacity:.88}.pc-link{background:none;border:0;color:#fff;text-decoration:underline;padding:0;font:inherit;cursor:pointer}.pc-close{margin-left:auto;background:#ffffff2e;border:0;color:#fff;border-radius:50%;width:34px;height:34px;display:grid;place-items:center;cursor:pointer}.pc-empty{flex:1;display:grid;place-items:center;color:var(--muted);padding:24px;text-align:center}.pc-chat{flex:1;display:flex;flex-direction:column;min-height:0}.pc-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;-webkit-overflow-scrolling:touch}.pc-bubble{max-width:82%;display:flex;flex-direction:column;gap:3px}.pc-bubble.business{align-self:flex-start}.pc-bubble.customer{align-self:flex-end;align-items:flex-end}.pc-text{padding:10px 14px;border-radius:18px;white-space:pre-wrap;word-break:break-word;line-height:1.4}.pc-bubble.business .pc-text{background:#fff;border:1px solid var(--border);border-bottom-left-radius:5px}.pc-bubble.customer .pc-text{background:var(--brand);color:#fff;border-bottom-right-radius:5px}.pc-meta{font-size:.72rem;color:var(--muted)}.pc-compose{border-top:1px solid var(--border);background:#fff;padding:10px 12px calc(10px + env(safe-area-inset-bottom));display:flex;flex-direction:column;gap:8px;flex-shrink:0}.pc-row{display:flex;gap:8px;align-items:flex-end}.pc-row textarea{flex:1;resize:none;border-radius:20px;padding:10px 14px;max-height:120px;min-height:42px}.pc-send{width:42px;height:42px;border-radius:50%;border:0;background:var(--brand);color:#fff;display:grid;place-items:center;cursor:pointer;flex-shrink:0}.pc-send:disabled{opacity:.45;cursor:default}.pc-name{border-radius:10px}.pc-foot{font-size:.72rem;color:var(--muted);text-align:center}.pc-start{flex:1;overflow-y:auto;padding:16px 16px calc(16px + env(safe-area-inset-bottom));display:flex;flex-direction:column;gap:12px}.pc-start .pc-bubble{margin-bottom:4px}.pc-btn{background:var(--brand);color:#fff;border:0;border-radius:10px;padding:12px;font:inherit;font-weight:600;cursor:pointer}.pc-btn:disabled{opacity:.6}.pc-hp{position:absolute;left:-9999px;width:1px;height:1px;opacity:0}.pc-page input:focus,.pc-page textarea:focus{outline-color:var(--brand)}.channel-row{justify-content:space-between}.small-seg button{display:inline-flex;align-items:center;gap:5px;padding:5px 10px;font-size:.8rem}.small-seg button:disabled{opacity:.45;cursor:not-allowed}.small-seg .badge{font-size:.66rem;padding:0 6px}.online-dot{color:var(--green);font-weight:600}.online-dot:before{content:"";display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--green);margin-right:4px;vertical-align:1px}code{background:var(--surface-2);padding:1px 5px;border-radius:4px;font-size:.85em}